Your files will be available to download once payment is confirmed.
See item details for return and exchange eligibility.
PRIVACY POLICY
Data Controller: Ernst Schrempf / ETERNUM
Address: Obere Klaus 342, 8970 Schladming, Austria
Email: info@eternum.at
WHAT DATA WE COLLECT
When you purchase from our shop, Etsy provides us with the personal information necessary to process your order, including:
- Name and email address
- Transaction and payment details
- Shipping address (if applicable)
HOW WE USE YOUR DATA
We use your data exclusively to:
- Process and deliver your digital download
- Respond to customer service inquiries
- Comply with legal obligations
We do NOT use your data for marketing purposes unless you explicitly opt in.
DATA SHARING
We do not sell or share your personal data with third parties except as necessary to complete your transaction through Etsy and its payment processors.
DATA RETENTION
Transaction records are retained as required by Austrian tax law. Customer service correspondence is deleted after 12 months.
YOUR RIGHTS (GDPR)
As an EU resident, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact: info@eternum.at
You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehoerde): dsb.gv.at
All data is processed in accordance with the EU General Data Protection Regulation (GDPR) and Austrian data protection law (DSG).